Privacy Policy for RadiantCraft

Effective Date: December 4, 2024

At RadiantCraft, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (radiantcraft.site) and make purchases from our online store. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with an optimal shopping experience, including:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

  • Payment Information: We collect payment details (such as credit card information) when you make a purchase. However, we do not store your full payment information. Transactions are securely processed through trusted third-party payment providers.

  • Usage Data: We may collect information about how you interact with our website, including IP addresses, browser types, device types, and pages visited, for purposes such as improving user experience and analyzing website performance.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfillment: To process and deliver your orders and to communicate with you regarding your purchases.

  • Customer Service: To respond to your inquiries, provide support, and resolve any issues related to your orders or products.

  • Marketing: With your consent, we may use your email address to send promotional offers, product updates, and newsletters.

  • Website Improvements: To improve our website’s content, functionality, and performance, based on user feedback and browsing behavior.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist in website operations, order fulfillment, payment processing, and marketing.

  • Legal Compliance: We may disclose your information when required by law, regulation, or legal process.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use encryption technology (SSL) during the transmission of payment details and employ other security measures to safeguard your information.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and track your activities on the site. You can disable cookies in your browser settings; however, this may affect some website features.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct inaccurate or incomplete personal information.

  • Deletion: Request that we delete your personal information, subject to any legal obligations.

  • Opt-out of Marketing: You may opt-out of receiving promotional emails by following the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.